Buildspan : Privacy Notice

1. Quick Summary

We respect your privacy and handle personal data responsibly.

In summary:

• We only collect personal information needed to provide our products or respond to your enquiries.
• Your information is used to process orders, communicate with you and operate our business.
• Your personal data is never sold to third parties.
• We take appropriate steps to keep your personal information secure.
• You have rights over how your personal data is used.

This page explains these points in more detail.

2. Introduction

Precon Holdings Ltd and its subsidiaries (including Precon Products Ltd, Pre-Pour Reinforcements Ltd and Buildspan Ltd) respect your privacy and are committed to protecting your personal data.

This Privacy Notice explains what personal information we collect, how we use it and how we keep it safe when you interact with us.  This includes when you:

• visit our website
• contact us with an enquiry
• purchase products or services
• communicate with us as a customer, supplier or contractor.

We handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.  

This notice is intended to explain clearly how personal data is handled and what rights individuals have in relation to their information.

3. What Personal Data Means

Personal data is any information that can identify a person, either directly or indirectly.

Examples include:

• name
• email address
• telephone number
• address
• online identifiers such as an IP address.

4. Who Is Responsible for Your Data

The company within the Precon Holdings Group that you interact with will be responsible for the personal data processed as part of that interaction.  The group currently includes:

• Precon Holdings Ltd
• Precon Products Ltd
• Pre-Pour Reinforcements Ltd
• Buildspan Ltd

Some services and systems may be shared across the Precon Holdings Group to support normal business operations.  Where this occurs, personal data will still be handled in accordance with this Privacy Notice and applicable data protection laws.

5. Who This Notice Applies To

This Privacy Notice applies to people whose personal data we may process, including:

• customers and people purchasing our products or services
• employees of our customers or suppliers
• suppliers, contractors and advisers
• visitors to our website
• individuals who contact us with enquiries.

6. Information We May Collect

The personal data we collect depends on how you interact with us.

Contact details

This may include:

• name
• company name
• job title
• email address
• telephone number
• delivery or business address.

Order and transaction information

Where products or services are purchased, this may include:

• order details
• delivery information
• payment details where required (not stored).

Communications

We may keep records of communications such as:

• emails
• telephone calls
• website enquiries
• customer service conversations.

Website usage information

When you visit our website, some technical information may be collected automatically, such as:

• IP address
• browser type
• device information
• pages visited.

This information helps us maintain, secure and improve the website.

We do not intentionally collect sensitive personal data as part of our normal business activities.

Information provided by you

Most of the personal data we process is information that you provide directly to us when you contact us, place an order or use our website.  Please ensure that any information you provide is accurate and that you have permission to share it where it relates to another person.

7. How We Use Personal Data

We use personal data to operate and improve our business.  This includes:

• processing and delivering orders
• responding to enquiries
• managing customer and supplier relationships
• maintaining business records
• improving our services and website
• ensuring the security of our systems
• meeting legal and regulatory obligations.

8. Legal Basis for Using Your Data

Under UK GDPR we must have a lawful reason to process personal data.  We rely on one or more of the following:

Contract

To provide products or services or to take steps before entering into a contract.

Legitimate interests

To operate and improve our business in ways that are reasonable and expected.

Legal obligations

To comply with laws or regulatory requirements.

Consent

Where you have chosen to receive marketing or similar communications.

9. Sharing Personal Data

Sometimes we need to share personal data with trusted organisations that help us run our business.

These may include:

• IT and technology providers
• delivery and logistics companies
• professional advisers
• regulators or authorities where required by law.

We require these organisations to protect personal data and only use it for agreed purposes.

We do not sell personal data to third parties.

10. International Data Transfers

Most of the personal data we process is stored in the United Kingdom.

However, some technology providers may process data outside the UK.  When this happens, we ensure appropriate safeguards are in place so that personal data remains protected in line with UK data protection laws.

11. How Long We Keep Data

We only keep personal data for as long as necessary to meet business, legal or regulatory requirements.

When information is no longer required, it is securely deleted or anonymised.

12. How We Protect Your Data

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure.

Access to personal data is restricted to authorised personnel who need it to perform their work.  We also require service providers to apply similar protections.

13. Your Rights

Under data protection law you have rights regarding your personal data.  These rights apply in certain circumstances and may include the right to: 

• access the personal data we hold about you
• ask us to correct inaccurate information
• request deletion of your data where appropriate
• object to certain types of processing
• request restriction of processing.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled incorrectly.

14. Cookies

Our website uses cookies and similar technologies to help the site function properly and to understand how visitors use it.

Further details can be found in our Cookie Policy.

15. Contact Us

If you have any questions about this Privacy Notice or your personal data, please contact:

Precon Holdings Ltd

Unit 1 Lawn Farm Business Park

Woolpit

Suffolk

IP30 9RZ

Email: gdpr@preconholdings.co.uk

16. Updates to This Notice

We may update this Privacy Notice from time to time.  The latest version will always be available on our website.

Last updated: 29/04/2027